Privacy Policy

1. General
This Privacy Policy applies to the operations of the AJH Watches online store at www.ajhwatches.com. The processing of customer personal data is carried out in accordance with the EU General Data Protection Regulation (GDPR) and other applicable international data protection laws.

2. Data Controller
Data Controller: AJH Watches (Spain)
Business ID: ESY0771580J
Email: info@ajhwatches.com

3. Data We Collect
We collect personal data provided by the customer for the purpose of processing orders and managing customer relationships, such as:

• Name and contact details (address, email, phone number)

• Delivery and payment information

• Website usage data (e.g. cookies and analytics)

4. Purpose of Processing
Personal data is used for:

• Processing and delivering orders

• Providing customer service

• Compliance with legal and regulatory obligations

• Improving our website and customer experience (e.g. through Google Analytics)

5. Data Retention
Personal data is stored only as long as necessary for order processing, bookkeeping requirements, and customer relationship management. Data will not be disclosed to third parties for purposes other than fulfilling the order.

6. Data Disclosure and Transfers
Personal data may be transferred to service providers engaged by the Data Controller, such as:

• Webnode (e-commerce platform)

• Payment service providers and banks

• Shipping and logistics companies

• Google Analytics (website analytics)

Data may be transferred outside the EU/EEA only if adequate safeguards (such as EU Standard Contractual Clauses) are in place to ensure the security of personal data.

7. Customer Rights
In accordance with GDPR and other applicable laws, customers have the right to:

• Access their personal data

• Request correction of inaccurate data

• Request deletion of data ("right to be forgotten")

• Object to the processing of data

• Request the transfer of data to another system

• Withdraw previously given consent

• File a complaint with a supervisory authority (in Spain: Agencia Española de Protección de Datos, AEPD; within the EU: your national data protection authority; outside the EU: your local data protection authority). 

To exercise these rights, please contact the Data Controller: [email / phone number].

8. Data Security
The Data Controller implements appropriate technical and organizational measures to protect personal data, such as:

• Password- and firewall-protected systems

• Restricted access to personal data

• Regular system maintenance and antivirus protection

9. Cookies
Our website uses cookies to enhance user experience and to analyze website performance. You can manage cookies through your browser settings.

10. Final Provisions
By using this website, you agree to the terms of this Privacy Policy. The Data Controller may update this Privacy Policy when necessary. The latest version will always be published on this page.

This Privacy Policy is effective as of September 10, 2025.